Job Description: Process Re-engineering - Revenue Assurance

About Us

Paytm is India's leading mobile payments and financial services distribution company. As a pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them into the mainstream economy using

technology.

About the Role (Process Engineering Focus)

The

Process Engineering - Revenue Assurance role is focused on designing, optimizing, and implementing robust processes to minimize revenue leakage and enhance operational efficiency within the Finance and Revenue Assurance functions. This role moves beyond standard reconciliation by identifying systemic weaknesses, streamlining controls, and automating operational tasks to ensure the highest degree of revenue accuracy and

compliance.

Key Responsibilities

Revenue Assurance Process Optimization

Reconciliation Engineering: Drive the engineering of robust, timely, and automated processes for conducting regular reconciliations of transaction data from multiple sources (e.g., payment gateways, internal platforms, partner systems).

Anomaly Detection: Develop processes for continuously monitoring and analyzing transaction patterns to proactively detect and flag anomalies and discrepancies in revenue

streams.

Systemic Leakage Prevention: Design and implement automated controls and processes to prevent revenue leakage and fraud across various platforms and transaction

types.

Billing & Invoicing Automation: Ensure the accuracy and efficiency of billing and invoicing processes through process standardization and

automation.

Cost-Benefit Analysis: Establish processes for the consistent and accurate analysis of product-wise income versus

cost.

Finance Operations Streamlining

Operational Process Flow: Analyze and optimize daily financial operation processes, including payment processing, settlements, and commission/incentive

payments.

Control Implementation: Implement and maintain strong internal process controls to manage financial risks associated with digital

transactions.

Audit Support: Develop structured processes for supporting internal and external audits

efficiently.

Partner Reconciliation Process: Design scalable reconciliation processes with partner banks and

aggregators.

Data Analysis and Process Reporting

Data Strategy: Define and standardize how large datasets are analyzed to identify process-related trends and patterns in revenue

leakage.

Tool Proficiency: Leverage ERP tools (specifically

SAP) and advanced data analysis tools (e.g., Excel, SQL, data visualization tools) to analyze process performance and drive

automation.

Performance Reporting: Prepare systematic reports on the performance of revenue assurance and finance operations

processes.

Requirements

Education:Qualified CA/ MBA

Experience:Minimum 8-12 years of experience in Revenue Assurance, controllership, or a relevant process engineering

role.

Technical Knowledge: Strong knowledge of Revenue Assurance methodologies, Accounting, financial analysis, MIS,

reporting.

Tool Proficiency: Proficiency in ERP tools, specifically

SAP , and

Advanced Excel skills.

Analytical Abilities: MS Excel, Tableau, Power BI, Advanced Recon

tools.

Core Skills (Superpowers)

Automation Approach: Tech driven/ Automation to be leveraged for day to day work transactions

Ownership & Initiative:Spotting and owning the end conclusion of identified initiatives, demonstrating full accountability from problem identification through successful

implementation.

Cross-Functional Collaboration: Proven ability to drive and ensure

cross-functional collaboration works effectively to align process changes across technology, product, and finance

teams.

Strategic Thinking: Ability to think systemically and apply a process engineering mindset to complex financial and operational

problems.

Accuracy & Precision: Highest standards of accuracy and precision required for process design and

implementation.

Communication: Excellent verbal and written communication skills to articulate complex process flows and required changes to diverse

stakeholders.

Perks and Benefits

Why Join Us:

A collaborative, output-driven program that brings cohesiveness across businesses through

technology.An opportunity to improve the average revenue per use by increasing the cross-sell opportunities.A solid 360-degree feedback from your peer teams on your support of their

goals.Respect that is earned, not demanded from your peers and

manager.

Compensation:

If you are the right fit, we believe in creating wealth for you. You will be part of India’s largest digital lending story, leveraging 500 million+ registered users and 21 million+ merchants.

Revenue Assurance -Process Re-Engineering

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