Product Operations - Associate

About Us:

Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm Fastag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

About the role:

You will play a crucial role in assisting with the development and management of our fintech products. You will work closely with Product managers,senior product managers, engineering teams, business teams, and other stakeholders to ensure the successful execution of our product strategy.

Expectations/ Requirements :

1. Product Development:

a. Collaborate with senior product managers to contribute to the development of new features and enhancements for our fintech products.

b. Conduct market research and competitor analysis to identify trends and opportunities.

2.Project Management:

a. Assist in creating and maintaining project timelines, ensuring timely delivery of product milestones.

b. Work closely with cross-functional teams, including engineering, design, and marketing, to drive product development projects.

3. User Experience (UX) and Design:

a. Work with UX/UI designers to create user-friendly interfaces that enhance the overall user experience.

b. Collect and analyze user feedback to inform product improvements.

4. Data Analysis:

a. Utilize data analytics tools to gather insights into user behavior and product performance.

b. Work with data scientists to make data-driven decisions and optimize product features.

5. Documentation:

a. Create and maintain comprehensive product documentation, including specifications, user guides, and release notes.

6. Stakeholder Communication:

a. Communicate effectively with internal teams and external partners, providing updates on product development progress and addressing inquiries.

7. Quality Assurance:

a. Collaborate with QA teams to ensure the quality and reliability of product releases.

Superpowers/ Skills that will help you succeed in this role:

1. 0-1 years of experience in product management or a related role.

2. Strong analytical and problem-solving skills.

3. Excellent communication and interpersonal skills.

4. Familiarity with agile development methodologies.

5. Ability to have strong sense of ownership.

Education:

Why join us:Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile & democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspective at all times.

Compensation:If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!