Merchant Channel Execution (Operations) - Manager

About Us :

Paytm is India’s leading mobile payments and financial services platform. As the pioneer of QR- based mobile payments, our mission is to empower millions of small and large businesses across the country by enabling digital commerce and financial inclusion through technology.

About the Role:

We are looking for a detail-oriented and execution-driven professional to manage offer roll-

outs across our network of existing merchants. This role requires close coordination with

internal teams, strong project management skills, and a results-focused approach to ensure

campaigns go live on time and deliver impact.

Key Responsibilities:

- Collaborate with the merchant onboarding team to execute offers across eligible existing

merchants.

- Align with merchant team stakeholders to identify, verify, and finalize the list of merchants for

each campaign.

- Coordinate with the design team to obtain creatives and ensure accuracy in deployment.

- Oversee deployment activities, ensuring timely execution across all identified merchant

locations.

- Track campaign deployment progress and prepare regular status reports for stakeholders.

- Identify and escalate any bottlenecks to ensure smooth execution of offers.

- Maintain comprehensive records of deployments for audit and performance analysis.

Skills That Will Help You Succeed

- 4–5 years of experience in sales ops, Program Management, Campaign execution

- Strong coordination and stakeholder management skills.

- Excellent attention to detail and organizational abilities.

- Proficiency in MS Excel, Google Sheets, and basic reporting tools.

- Ability to work under tight deadlines and manage multiple campaigns simultaneously.

Education: Any Graduate or MBA is preferred.

Why join us: A collaborative output-driven program that brings cohesiveness across

businesses through technology. Improve the average revenue per user by increasing the

cross-sell opportunities. A solid 360 feedback from your peer teams on your support of their

goals. Respect is earned, not demanded, from your peers and manager.

Compensation: If you are the right fit, we believe in creating wealth for you

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!