HR Operations Intern (Onboarding Team)

HR Operations Intern (Onboarding Team)

Location: Noida

Type: Internship

Department: Human Resources – Onboarding

About the Role

We are seeking a proactive and detail-oriented HR Operations Intern to join our Onboarding Team at Paytm. You will play a critical role in giving new hires a warm welcome, guiding them through their first day, and ensuring a seamless onboarding experience. This is a great opportunity for someone looking to gain hands-on experience in HR operations and build a solid foundation in the employee lifecycle.

Key Responsibilities

First-Day Welcome: Greet and guide new employees on their first day, helping them feel comfortable and informed.

Orientation & Presentations: Support HR in conducting orientation sessions, preparing presentation materials, and facilitating sessions.

Joining Formalities: Ensure completion of all joining formalities—new hire paperwork, policy acknowledgments, and other documentation.

Employee Records Management: Maintain accurate employee records, both physical and digital, and update our digital filing systems.

Cross-Functional Coordination: Liaise with Payroll, IT, Finance, and respective Team Managers to ensure smooth onboarding logistics (e.g., laptop allocation, access provision).

Tracker Maintenance: Update and manage trackers (e.g., new joiner status, onboarding progress, probation timelines).

Confidentiality Handling: Handle confidential HR information with care and discretion.

Continuous Improvement: Provide feedback and suggest improvements for the onboarding process based on observations and interactions with new joiners.

Qualifications & Skills

Education: MBA in HR is preferred. Graduation degree (e.g., BBA, BA, etc.) may be accepted for exceptional candidates.

Communication: Strong verbal and written communication skills; comfortable interacting with new hires and coordinating with multiple teams.

Technical Skills: Basic proficiency in MS Office (Excel, Word, PowerPoint) or Google Workspace.

Interpersonal Skills: Positive attitude, eagerness to learn, and ability to build rapport.

Confidentiality: Demonstrated ability to manage sensitive information with discretion.

Organization: Strong organizational skills and attention to detail.

Adaptability: Able to handle multiple tasks, prioritize, and work independently or as part of a team.

What You’ll Gain

Real-world experience in HR operations and employee onboarding

Exposure to cross-functional working (HR, IT, Finance, Payroll)

Opportunities to contribute to process improvements

Mentorship from experienced HR professionals

Insight into Paytm’s culture, values, and business processes