Related skills
crm account management project management stakeholder management healthcare📋 Description
- Independently manage day-to-day partner relationships, primary contact for assigned accounts
- Run recurring partner status calls, agenda setting and action follow-through
- Triage partner requests and coordinate responses with internal teams
- Build trusted relationships with partner stakeholders and clinician users
- Own partner project plans including milestones owners timelines and risks
- Coordinate cross-functional work across product, engineering, clinical success and sales to meet commitments
🎯 Requirements
- 3+ years in partner success, customer success or account management
- Experience with enterprise customers; healthcare or health tech preferred
- Strong project management and organizational skills; manage multiple partners
- Clear, confident communicator able to work with clinicians and executive stakeholders
- Technical aptitude and comfort learning complex software workflows
- Familiarity with CRM, customer success and project management tools
🎁 Benefits
- Generous time off: 14 paid holidays and flexible PTO
- Comprehensive health plans medical dental and vision for full-time employees
- Generous HSA contributions
- Paid parental leave
- 401(k) matching
- Personal device allowance
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