Outbound Patient Specialist

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

communication documentation privacy hipaa financial_assistance

๐Ÿ“‹ Description

  • Outbound outreach to support program enrollment and prescription onboarding
  • Assist benefits coordination, insurance verification, and financial assistance
  • Provide patient support for pharmaceutical programs and triage questions to a pharmacist
  • Place calls to patients, providers, and insurers to resolve issues
  • Document interactions and data per operating procedures, maintain privacy

๐ŸŽฏ Requirements

  • High school diploma or GED; associate or bachelor's a plus
  • No prior customer service experience required; strong aptitude
  • Strong technical skills and analytical ability
  • Ability to learn complex software quickly
  • Strong verbal and written communication skills
  • Self-starter with initiative and ownership

๐ŸŽ Benefits

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Daily meal stipend for onsite marketplace
  • Pre-tax transit benefits and free onsite parking
  • Free shuttle service
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