Execute renewal cycle steps: quotes, pricing, terms, contract execution.
Communicate with customers by email using approved templates.
Validate quote components: SKU, pricing, term dates, discounts.
Coordinate approvals for pricing, billing exceptions, and renewals.
Collaborate with Deal Desk, Accounting, Finance, Legal, Sales, and Customer Success.
Update renewal forecasts and renewal likelihood in Salesforce.

🎯 Requirements

1-3 years in renewals, sales, or account management.
Experience with Salesforce CRM and quotes/contract workflows.
Strong written communication for customer emails.
Detail-oriented; review pricing, dates, terms, docs.
Able to meet SLAs and manage high-volume workloads.
Collaborate with US-based teams across time zones.

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