Related skills
salesforce generative ai amazon connect agentforce service cloud voice๐ Description
- Lead pre-sales for Amazon Connect and Salesforce AI solutions.
- Run discovery sessions, demos, and workshops with prospects.
- Gather requirements for large-scale Amazon Connect projects.
- Create demos, proposals, SOWs, and responses to RFPs.
- Maintain Salesforce pipeline and liaise with delivery teams.
- Provide feedback to product teams on Einstein/Agentforce AI.
๐ฏ Requirements
- 2-3 years selling CRM solutions; Amazon Connect preferred.
- 2-3 years in customer-facing roles; pre-sales/solutions Eng.
- B.S. in CS, Math, Engineering or equivalent.
- Strong customer-facing skills and clear communication.
- Familiarity with Salesforce Service Cloud and Einstein.
- Keen interest in rapidly learning AI technologies.
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