Solution Engineer, Amazon Connect

Added
6 days ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce generative ai amazon connect agentforce service cloud voice

๐Ÿ“‹ Description

  • Lead pre-sales for Amazon Connect and Salesforce AI solutions.
  • Run discovery sessions, demos, and workshops with prospects.
  • Gather requirements for large-scale Amazon Connect projects.
  • Create demos, proposals, SOWs, and responses to RFPs.
  • Maintain Salesforce pipeline and liaise with delivery teams.
  • Provide feedback to product teams on Einstein/Agentforce AI.

๐ŸŽฏ Requirements

  • 2-3 years selling CRM solutions; Amazon Connect preferred.
  • 2-3 years in customer-facing roles; pre-sales/solutions Eng.
  • B.S. in CS, Math, Engineering or equivalent.
  • Strong customer-facing skills and clear communication.
  • Familiarity with Salesforce Service Cloud and Einstein.
  • Keen interest in rapidly learning AI technologies.
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