Related skills
account management enterprise sales presentation upsell📋 Description
- Deliver world-class account management to NiCE CX's key customers.
- Build long-term relationships; understand goals; propose enhancements.
- Identify upsell and cross-sell opportunities within the customer base.
- Consult with clients on their contact center business; align NiCE CX products with best practices.
- Develop and present customized presentations showing usage and benefits.
- Measure success via client retention and revenue growth.
🎯 Requirements
- 4+ years’ account management in customer service, call/contact center, or service delivery.
- Working technical knowledge of contact center software/design/functionality.
- Experience managing the business aspects of large enterprise customers.
- Willingness to travel 20-40% of the time.
🎁 Benefits
- Global company with internal career opportunities across roles, disciplines, and locations.
- Fast-paced, collaborative, and creative environment.
- Opportunity to work with market-leading NiCE CX products.
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