Message Registration Support Analyst

📋 Description

• Assist with oversight to ensure timely processing of customer A2P registrations.
• Serve as initial contact for customer questions and basic compliance inquiries.
• Support internal stakeholders in resolving routine problems and escalations.
• Represent team interests in internal meetings, providing foundational input.
• Contribute to maintaining internal processes and documentation.
• Assist in partnerships with messaging vendors for process improvements.

🎯 Requirements

• Bachelor's degree in Marketing, Business, Analytics, or related field.
• 0-2 years of experience in compliance, analytics, customer service, or related fields.
• Basic understanding of compliance standards in messaging.
• Familiarity with standard analytical tools (Excel, Tableau).
• Additional training or coursework in compliance or analytics.
• Previous internship or entry-level role related to messaging or compliance.

🎁 Benefits

• 100% company-paid Medical, Vision, and Dental coverage for you and your family.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off you’re embargoed from working.
• Additional PTO can be earned through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life moments.
• 90-Minute Workout Lunches and nutritionist sessions.