Merchant Services Associate

📋 Description

• Build strong partner relationships by training them on how to use our systems and updates.
• Ensure partners meet high service standards via quality and satisfaction checks.
• Support partner growth by analyzing and sharing data insights.
• Manage and update partner menus and visuals to align with the Wolt brand.
• Assist the Development team with urgent cases as needed.
• Share best practices to improve processes and support.

🎯 Requirements

• Have charm, empathy and honesty to build strong relationships.
• Are used to high-performance, high-expectation cultures.
• Hands-on, proactive approach to getting things done.
• Fluent and persuasive written and spoken communication in Kazakh, English and Russian.
• Are innovative and good at solving problems.
• Can adapt quickly in a rapidly changing market.

🎁 Benefits

• Global and fast-growing: Be part of a fast-moving scaleup.
• Ride of a lifetime: Accelerate your career and build your sales skills.
• Instant impact: Take ownership and make a difference.
• Big hearts and small egos: Surround yourself with smart, friendly people.