Added
4 days ago
Location
Type
Full time
Salary
Salary not provided
Related skills
performance management team leadership home care case management aged care📋 Description
- Lead, coach, and develop the Support Partner team to meet KPIs
- Provide day-to-day supervision and guidance for team members
- Foster accountability, continuous learning, and customer focus
- Conduct regular performance reviews and identify development opportunities
- Plan for team expansion to support community growth
- Deliver high-quality customer outcomes in a hybrid/remote environment
🎯 Requirements
- Mentor and develop teams to achieve operational excellence
- Experience in Home and Community Care; aged care preferred
- Strong knowledge of Health, Community, Aged Care, Home Care, or Disability services
- Excellent communication with a customer-service focus
- Proven ability to deliver high-quality support and case management
- Coaching to drive performance and professional growth
🎁 Benefits
- Hybrid workplace with in-office and remote work
- Parental leave: 14 weeks primary, 6 weeks secondary, plus superannuation
- Flexi Leave Days: one extra paid day per quarter
- Floating public holidays to suit you
- Reward and Recognition program
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