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customer service data entry phone support ptcb nha📋 Description
- Data entry of electronic, faxed, and verbal prescriptions per Blink protocols
- Handle provider/physician communications including, but not limited to voicemails, outbound and inbound calls
- Resolve open issues submitted by pharmacists, technicians, and Incident Coordinator team
- Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
- Other duties as assigned in Pharmacy Technician role
🎯 Requirements
- Minimum 6 months prior Pharmacy Technician, or similar industry experience required
- PTCB or NHA certification required prior to joining
- Professional phone presence in a support/service capacity
- Attention to detail with a high degree of accuracy
- Strong technical aptitude and ability to learn complex new software
- Competent in basic pharmacy calculations
🎁 Benefits
- Paid Time Off - Vacation and Sick Time
- Free Shuttle service
- Health Benefits, 401K
- Holiday pay
- Overtime eligible (if available)
- Casual dress code
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