Collaborate with attorneys, Case Management, and LitOps to drive case work-up and engagement.
Craft clear messaging to educate clients on participation in the case lifecycle.
Create and manage automated and manual outreach campaigns to boost responsiveness.
Segment audiences by case status or demographics to personalize communication.
Define and track KPIs for client engagement and case progression; analyze results.
A/B test content and channels; partner with internal teams to improve tools.

🎯 Requirements

Bachelor's degree in related field
Minimum 5 years of experience in communications or operations
Phenomenal written and verbal communication skills
Strong project management or organizational skills
Data analysis and reporting proficiency
A/B testing and optimization

🎁 Benefits

Benefits package and health coverage
In-office role in Washington, DC
Collaborative, multidisciplinary team culture

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