Related skills
salesforce process improvement onboarding hipaa talkdesk📋 Description
- Implement standardized intake processes in new states.
- Document onboarding steps and train staff with the Manager.
- Lead Intake SME role; move patients and caregivers to care.
- Manage multiple states during launches concurrently.
- Collaborate with departments to ensure smooth launches.
- Ensure HIPAA and state regulatory compliance during onboarding.
🎯 Requirements
- 2+ years in consumer-facing roles with high call volume.
- Examples of identifying process enhancements
- Strong HIPAA/privacy law and state regulatory knowledge.
- Self-motivated, proactive, and able to work independently.
- Proven ability to build relationships with stakeholders quickly.
- Excellent time/priority management for multiple tasks.
🎁 Benefits
- Competitive compensation and medical benefits.
- Retirement plans and wellness programs.
- Ongoing learning opportunities to grow your career.
- Inclusive, Equal Opportunity Employer culture.
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