Customer Success Manager (TT)

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce microsoft office google docs chrome gmail

📋 Description

  • Build relationships with customers and maximize lifetime value.
  • Onboard, grow and upsell within the assigned portfolio.
  • Deliver outcomes and value beyond customer expectations.
  • Lead onboarding steps, training and change management.
  • Collaborate with Support for complex technical questions.
  • Drive customer adoption and renewal activities.

🎯 Requirements

  • Associate’s degree or equivalent experience preferred.
  • Experience with Gmail and Google Docs.
  • Experience with Salesforce or other CRM.
  • Experience with MS Office (Word/Excel).
  • Experience with Chrome or other browsers.
  • Strong verbal and written communications; superior customer service.

🎁 Benefits

  • Bonuses based on monthly sales targets.
  • Employee referral bonuses.
  • Adoption assistance.
  • Tuition & certification reimbursement.
  • Certification completion bonuses.
  • Learn more at knowbe4.com/careers/benefits.
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