KAM - Team Lead

📋 Description

• Manage and grow Paytm's RTC and bus operator partnerships in your region.
• Own revenue targets, load factors, and seat fill rates for your region.
• Collaborate with central pricing and analytics teams to implement dynamic pricing.
• Track revenue leakage, cancellations, and penalties; resolve issues with operators.
• Monitor SLA adherence and address escalations with support and tech teams.
• Provide market insights on fares, demand patterns, and competition.

🎯 Requirements

• 2–6 years in bus ticketing, logistics, e-commerce, or B2C travel partnerships.
• Experience with state transport corporations or regional aggregators is a plus.
• Strong commercial acumen with negotiation experience.
• Data-savvy: comfortable with dashboards, Excel, and BI tools to derive insights.
• Deep understanding of regional travel patterns, fares, and operational intricacies.
• Excellent English and local language communication.

🎁 Benefits

• A collaborative, output-driven program across businesses through technology.
• Improve revenue per use by increasing cross-sell opportunities.
• 360 feedback from peers on your support of their goals.
• Respect, earned through collaboration and professional conduct.