Provide day-to-day IT support for hardware, software, permissions, and collaboration tools.
Troubleshoot and maintain local networks, AV, and employee devices (Mac/Windows/mobile).
Support IT in lab and manufacturing environments; escalate tickets to vendors.
Scale and maintain virtualized and network infrastructure.
Configure laptops and mobile devices using MDM; maintain Jira, Netsuite.
Document IT systems and policies; support audits and InfoSec; collaborate across teams.

🎯 Requirements

6+ years of IT experience following industry best practices.
Strong understanding of corporate networking (LAN/WAN, VPN, firewalls).
Experience with SSO technologies and integrations.
Strong troubleshooting skills; ability to work independently.
Familiarity with Mac/Windows device management, MDM, and AV.
Knowledge of MFA, audit readiness, security best practices; English fluency.

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