Related skills
linux windows gcp jira confluence📋 Description
- Handle escalated issues from L1 that require deeper technical knowledge
- Create and maintain documentation
- Self-manage projects
- Perform in-depth administrative tasks for internal IT services
- Diagnose and resolve complex IT issues
- Document troubleshooting steps and resolutions in the ticketing system
- Monitor and maintain system health and performance across platforms
🎯 Requirements
- Strong interpersonal and communication with technical and non-technical users
- Advanced Google Workspace administration and Google Cloud Console
- Proficiency with Windows, macOS, Linux, Android, iOS
- Experience with Jira/Confluence and Microsoft 365
- Excellent problem-solving to diagnose complex IT issues
- Networking basics (LAN/WAN, DHCP, DNS) and VPN
🎁 Benefits
- Hybrid-friendly work-life harmony
- Generous annual leave
- Employee referral program
- Health and pension benefits
- Workation: 30 days remote work worldwide
- Volunteer days
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