Related skills
okta zoom google workspace macos kandjiπ Description
- Provide frontline IT support to NYC office
- Deliver friendly, patient customer service
- Troubleshoot hardware and software across Mac and PC
- Support platforms including Okta, Proofpoint, Intune, Kandji
- Support Google Workspace, Zoom, and Zoom Rooms
- Assist with device setup, onboarding, offboarding
π― Requirements
- Experience in IT support or IT analyst roles
- Strong customer service with patience and professionalism
- Clear sense of urgency and accountability
- Comfortable with MacOS and Windows
- Eager to learn new tools and technologies
- Ability to work in-person at NYC office
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