About InvoiceCloud:

InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.

Job Title: Product Marketing Manager – Product Launches

Location: [Hybrid / Hyderabad]

About InvoiceCloud:

InvoiceCloud is a leading provider of cloud-based electronic bill presentment and payment (EBPP) solutions that help organizations transform the way they engage with customers. Founded in 2009, InvoiceCloud has become one of the most innovative and trusted disruptors in the online bill payment space, empowering institutions to put customer experience first. By adopting InvoiceCloud, clients increase staff productivity and reduce operational costs through proven playbooks that streamline payment workflows, automate manual tasks, and enhance customer engagement and loyalty—reducing churn and missed payments in the process. With more than 20 million payments processed each month, InvoiceCloud delivers one of the most secure, scalable, and inclusive fintech platforms on the market. Learn more at www.InvoiceCloud.com.

Position Summary:

InvoiceCloud is seeking a Product Marketing Launch Manager to orchestrate complex product releases and commercial launches end-to-end. You’ll serve as the connective tissue between Product Management, Engineering, QA, and Product Marketing, ensuring every team understands what we’re releasing, why it matters, and how it helps customers overcome real challenges.

The ideal candidate thrives at the intersection of product execution, storytelling, and enablement—driving alignment on product readiness, communicating value, and closing the feedback loop between the market and internal teams. Your work will ensure InvoiceCloud delivers launches that are both strategically sound and customer-obsessed, helping organizations increase staff productivity, reduce operational costs, and improve digital engagement.

What You’ll Do

Drive launch planning: Build and manage launch workback plans with clear owners, milestones, and deliverables across Product, Engineering, PMM, Go-to-Market teams, and Customer Success.
Align cross-functional teams: Ensure internal teams understand the “why” behind every release—customer problem, impact, and differentiation.
Establish launch readiness: Own the checklist for internal enablement, release notes, messaging, FAQs, and value articulation for each launch.
Voice of the customer: Curate customer feedback from pilots, win/loss analysis, and post-launch performance to inform roadmap and GTM messaging.
Translate complexity into clarity: Work with Product and Engineering to simplify technical updates into compelling, value-driven narratives.
Track impact: Measure launch effectiveness—adoption rates, engagement metrics, and customer outcomes—and translate insights into continuous improvement.
Support scalability: Develop repeatable launch playbooks that increase internal efficiency, improve staff productivity, and reduce operational friction across teams.

What You’ll Bring

Total 13+ Years Experience
5+ years in program management, product marketing, or product operations, within a SaaS environment.
Experience managing cross-functional launches from scoping through go-to-market execution.
Excellent communicator with the ability to influence, align, and simplify complex topics for non-technical audiences.
Strategic thinker who connects market insight and product delivery to customer outcomes.
Proficiency with Jira/Confluence or equivalent project management tools; familiarity with Pendo a plus.
Comfortable with structured feedback loops (e.g., win/loss, customer advisory boards, post-launch surveys).
Domain knowledge in payments, customer information systems, utilities, or insurance, preferred but not required.

InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.

This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.

If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact jobs@invoicecloud.com.

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For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.

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