Related skills
salesforce customer service data entry healthcare enrollment📋 Description
- Educate patients/caregivers on application and enrollment.
- Collaborate with Case Manager and teams to speed enrollment.
- Provide seamless customer service for clients.
- Onboard clients to active Care within state timeframes.
- Serve as initial contact for prospective clients and caregivers.
- Manage high open caseload until enrollment is complete.
🎯 Requirements
- Experience in high-volume inbound and outbound call environment.
- Motivated to exceed open case targets and metrics.
- Poise and patience when dealing with clients.
- Excellent written and verbal skills; resolve issues over the phone.
- Computer proficiency; strong typing; leverage technology to resolve issues.
- Keen attention to detail; metric driven; time management.
🎁 Benefits
- Competitive compensation
- Medical benefits
- Retirement plans
- Wellness programs
- Fun company events
- Ongoing learning opportunities
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