Related skills
onboarding performance management employee relations hr metrics hr compliance📋 Description
- Coach frontline managers on employee relations and performance.
- Review and approve corrective actions with the Senior HRBP.
- Advise managers on documenting performance and conduct feedback.
- Assist with employee investigations, gathering docs, and escalation.
- Support unemployment claims and other employment matters with the Sr. HRBP and legal.
- Coordinate FMLA/LOA and accommodations with People Ops.
🎯 Requirements
- 5+ years HRBP or generalist experience supporting hourly staff.
- Experience in contact centers or high-volume, metrics-driven workforces.
- Strong knowledge of employment law, HR policies, compliance.
- Experience coaching new/junior managers in hourly/call centers.
- Excellent communication, problem solving, and documentation.
- Bachelor’s degree in HR, Business, or related field.
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