Process, track, and manage homeowner warranty claims using Homebound’s platform
Serve as primary contact for homeowners on warranty questions and status
Coordinate warranty repairs with trade partners, subcontractors, and internal teams
Educate homeowners on warranty coverage, limitations, and maintenance
Review warranty issues for trends and opportunities for improvement

🎯 Requirements

High school diploma or equivalent
2-4 years in residential construction, warranty administration, customer service, or related
Experience with subcontractors and service scheduling preferred
Construction-related training or certifications a plus
Understanding of residential construction methods, systems, and materials
Excellent customer service and clear, professional communication

🎁 Benefits

Salary range determined by role, level, and location
Benefits information available on our Careers page
Homebound is an Equal Opportunity Employer

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