Related skills
compliance onboarding stakeholder management kyc regulatoryπ Description
- Lead a CDD team across Sao Paulo, San Francisco, and Chicago (~45 staff)
- Define and execute the regional CDD strategy aligned with global policies
- Serve as senior escalation point for complex cases and stakeholder guidance
- Collaborate with Compliance, Commercial, Product, and Legal to ensure risk-aware onboarding and reviews
- Represent the Americas CDD function in regional/global initiatives
- Build scalable processes and explore automation opportunities
π― Requirements
- 8+ years in operations/compliance in fintech, banking, or financial services
- 3+ years people management across regions (managers/team leads)
- Strategic, hands-on leader translating regulatory needs into scalable solutions
- Influences and aligns stakeholders across regions with clear communication
- Growth-minded; optimize processes and build scalable solutions
- Comfortable navigating ambiguity; balance commercial and risk priorities
- Merchant-focused; keep merchant experience central
- Willing to travel regionally and globally
π Benefits
- Base salary $160,000 - $220,000 plus RSUs
- Relocation assistance available
- Office-based in Chicago; not remote
π Relocation support
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