As a member of the Supply Chain & Operations organization, you will be supporting the timely resolution and analysis of receiving issues sent in from our field operations team. This role will be required to understand the purchasing systems that Gopuff utilizes, common issues encountered by the field and how to navigate the Gopuff systems in order to resolve the tickets within the given SLA time frame.

The role will be required to be able to follow documented procedure and process maps, resolve issues and escalate when necessary. They will be supporting a critical part of the Gopuff operations organization and helping drive Gopuff to the next level.

You Will:

Analyzing and triaging receiving errors from the field operations team

Creating and editing purchase orders for micro fulfillment center receipt of product

Communicating with multiple vendor partners to gather item information

Utilizing multiple internal and external systems to triage issues

Updating and cleansing item meta data in several different systems

Working cross functionally to support 3 way match initiatives

You Have:

Basic knowledge of system workflows, how to manage your own backlog and ensure compliance of SLA’s (service level agreements)

Basic knowledge of supply chain management, data management and ticket resolution

Handle emergency situations quickly to minimize business changes in the field

Strong communication and organization skills

Strong customer service and vendor relationship building skills

2+ years of relevant experience preferred

Willing to work nights and weekend shifts

Compensation

Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role

Range: $17.79 - $23.36 / hour

Additional Information

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Gopuff

Supply Chain Coordinator