Founding Account Manager

Added
3 minutes ago
Type
Full time
Salary
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Related skills

account management fintech customer success api data products

πŸ“‹ Description

  • Own strategic relationships from implementation through expansion
  • Drive implementation by managing timelines and milestones
  • Monitor account health and proactively identify risks
  • Accelerate growth via expansion opportunities and product adoption
  • Build executive relationships and understand customer priorities
  • Orchestrate high-impact touchpoints including QBRs
  • Champion customer feedback into product and roadmap

🎯 Requirements

  • 5+ years in account management / customer success for a technical product
  • 3+ years fintech experience
  • Experience in high-growth startup environment
  • East Coast based

🎁 Benefits

  • Competitive compensation and equity
  • Full medical, dental, and vision benefits (US)
  • Life and short-term disability insurance
  • Unlimited PTO
  • Early exercise program and post-termination extension
  • 401K retirement plan
  • Hybrid team with NYC HQ
  • Paid parental leave
  • Work from home stipend
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