Related skills
account management fintech customer success api data productsπ Description
- Own strategic relationships from implementation through expansion
- Drive implementation by managing timelines and milestones
- Monitor account health and proactively identify risks
- Accelerate growth via expansion opportunities and product adoption
- Build executive relationships and understand customer priorities
- Orchestrate high-impact touchpoints including QBRs
- Champion customer feedback into product and roadmap
π― Requirements
- 5+ years in account management / customer success for a technical product
- 3+ years fintech experience
- Experience in high-growth startup environment
- East Coast based
π Benefits
- Competitive compensation and equity
- Full medical, dental, and vision benefits (US)
- Life and short-term disability insurance
- Unlimited PTO
- Early exercise program and post-termination extension
- 401K retirement plan
- Hybrid team with NYC HQ
- Paid parental leave
- Work from home stipend
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