Customer Onboarding Manager

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

looker salesforce jira zendesk sigma

📋 Description

  • Manage customer engagements to ensure onboarding success
  • Guide customers through onboarding using implementation plans and Rocketlane
  • Create, track, and update MAPs and onboarding project plans
  • Deliver best-practice workshops with technical resources
  • Identify blockers and coordinate solutions with stakeholders
  • Serve as primary liaison with Solution Architects and the wider team

🎯 Requirements

  • Strong PM skills with PM tools
  • Manage internal and external stakeholders
  • Problem-solving for project delivery
  • PM in a technical environment experience
  • Ownership and accountability for customer success
  • Self-sufficient, proactive and organized

🎁 Benefits

  • 100% employer-paid medical insurance
  • Generous PTO, sick time and parental leave
  • RSU stock grants
  • Professional development and training
  • Virtual happy hours, free food, and team-building
  • Monthly cell phone stipend
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Operations Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Related Operations Jobs

See more Operations jobs →