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data analysis customer success cross-functional leadership training budget managementπ Description
- Lead a team of Service Engineers and Sr. Service Engineers
- Drive deployment and adoption of our solutions at client sites
- Develop KPIs for field resources and improve first-time quality
- Bridge pre-sales and post-sales to deliver customer value
- Manage field service execution, training, and professional services revenue
- Align projects with customer expectations and timelines
π― Requirements
- Eight+ years in upper-management role, preferably program or service mgmt
- Ability to align stakeholders to scalable solutions
- Exceptional leadership, time management, facilitation, and organization
- Intellectual prowess with deep learning and analytical tenacity
- Impeccable troubleshooting and creative problem-solving skills
- Bachelor's degree in technical discipline
π Benefits
- Company-paid health care, dental, and vision coverage for you and dependents
- Generous PTO and Sick Leave
- 401(k) with company match
- Disability, Life Insurance and Ancillary Benefits
- And much more
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