Related skills
account management customer success negotiation enterprise sales cross-functional leadership📋 Description
- Own executive relationships with strategic clients and C-suite stakeholders.
- Drive strategic account expansion with tailored growth strategies and negotiations.
- Monitor client satisfaction via check-ins and reviews using data.
- Lead cross-functional teams to resolve escalations and ensure service quality.
- Assess evolving client needs and recommend engineers or services.
- Collaborate with Sales, Operations, and Delivery to plan growth and resources.
🎯 Requirements
- 8+ years in strategic account management or enterprise sales.
- Proven track record growing large, complex, or enterprise accounts.
- Strong strategic mindset; design long-term growth plans.
- Excellent relationship-building and negotiation with senior executives.
- Analytical, problem-solving, and data-driven decision-making.
- Leadership; influence cross-functional teams without direct authority.
- Excellent organizational and prioritization for multiple accounts.
- Excellent English communication for executive audiences.
🎁 Benefits
- Equity ownership.
- Annual company retreat.
- Education bonus for continuous learning.
- Company-wide winter break.
- Paid time off.
- Optional in-person events and meetups.
- Tailored career roadmaps.
- High-performance culture.
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