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account management saas enterprise sales ecommerce apisπ Description
- Own and manage a large portfolio of existing customers to grow revenue
- Build trusted customer relationships to identify expansion opportunities
- Lead account planning to align Algolia solutions with customer goals
- Lead renewals, pricing discussions, and expansions within install base
- Monitor account health, usage, and pipeline to drive retention
- Use AI and automation to surface expansion signals and reduce manual work
π― Requirements
- 5+ years in B2B SaaS sales or account management (renewals/expansion)
- Proven success in complex enterprise sales with matrixed orgs
- Strong collaboration with CS, SEs, and cross-functional teams
- Comfortable in high-growth, dynamic environments with many accounts
- Nice to have: SaaS, APIs, or developer-focused product experience
π Benefits
- Flexible workplace with remote or hybrid options
- Global offices in Paris, NYC, London, Sydney, Bucharest
- Autonomy, trust, candor, care, humility culture
- Equal opportunity employer and inclusive culture
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