Enterprise Account Manager, Aviation

📋 Description

• Primary contact for assigned aviation customers; resolve issues and maintain relationships.
• Own accounts to realize forecasted revenue; communicate readiness, requirements, schedules, risks.
• Guide customers to high Starlink performance; monitor performance and implement corrective actions.
• Travel to partners' offices and events to represent Starlink in the region.
• Lead system enhancements and automations to improve internal and external interfaces.
• Manage complex contracts, including intake, renegotiation, and post-signing schedules.

🎯 Requirements

• Bachelor's degree in engineering or business; or high school + 6+ yrs exp.
• 6+ years in business development, aviation ops, engineering, or account management.
• 6+ years working with customers to support a technical product or service.
• Experience with FAA, EASA, or aerospace regulatory bodies.
• Significant knowledge in commercial aviation, satellite communications, and account management.
• Experience managing multiple complex projects and delivering under deadlines.