Enterprise Account Manager

📋 Description

• Uncover expansion opportunities in key accounts and show partnership value.
• Drive ARR growth by aligning products with customer goals and execs.
• Manage renewals and upsell/cross-sell to hit NRR; partner with Customer Success.
• Deliver product demos virtually or in person.
• Provide industry insights and trends to customers.
• Liaise between executive customers and internal teams to drive growth.

🎯 Requirements

• 5+ years in sales and enterprise account management with quota attainment.
• Experience owning customer relationships from onboarding to expansion.
• Proven ability to uncover objectives and identify expansion opportunities; ROI articulation.
• Comfortable addressing C-suite, operations, and sales leaders.
• Willing to travel up to 30% to view customer operations.
• Thrives in fast-paced, high-change environments with strong time management.

🎁 Benefits

• Health and dental coverage options (employee 100%, family 50%).
• Vision insurance.
• Incentive stock options.
• 401(k) match of 4%.
• PTO 4 weeks; 12 holidays + 2 floating holidays.
• Parental leave: birthing 16 weeks; non-birthing 4.