EMEA Enterprise Account Manager

📋 Description

• Primary contact for Enterprise customers; onboard, manage, retain, and grow relationships.
• Own assigned accounts; identify readiness, requirements, schedules, and forecasted revenue.
• Serve as internal expert for specified verticals.
• Build long-term customer relationships with empathy, active listening, and resiliency.
• Demonstrate sound business judgment; evaluate options and implement successful recommendations.
• Negotiate effectively before and after contract signing.

🎯 Requirements

• 6+ years in business development or account management.
• 6+ years partnering with customers to support technical products/services.
• Build long-term customer relationships with empathy and active listening.
• Significant technical knowledge of design software or related tech.
• Synthesize requirements and propose smart solutions.
• Demonstrate sound business judgment; evaluate options and implement recommendations.

🎁 Benefits

• Pension Benefit
• nilo.health + Calm App for wellbeing
• Professional development support
• Employee referral and employee-of-the-month programs
• Vacation and paid sick days
• Flexible working arrangements based on role/location