Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,500+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.
Title: Data Operations Analyst I
Location: Mumbai
Delivery Management –
Work on Supply Chain consulting projects across value chain which comprises of Supplier and Channel Partner Risk Management
Will be responsible for timely fulfillment of reports and revenue recognition from the accounts managed
Work closely and guide a team of operations executives assigned under them
Have a target-oriented approach - ensure you meet the standards on both productivity and quality
Resolve any customer queries and ensure agreed SLAs are met. Work with internal stakeholders for any exception handling
Work closely with customers to enhance delivery and support infrastructure and processes Sales Support –
Actively participate in product demonstrations / customer presentations to drive the right use cases and effectively communicate the product offerings to prospects Key Responsibilities -
Liaise with client and business development team and come out with customized risk frameworks based on their needs
Support the Contracting process by providing functional inputs on scope of work, seek resolution from legal and finance teams and other internal stakeholders
Provide case-based inputs from prospecting process to refine product collaterals and outreach content Key Requirements -
MBA/ Postgraduate (Tier I / II College) with 2+ years of experience in Operations, delivery or analyst profile, product management experience
Proven track record of successful customer engagement
Demonstrates the personas including product advocacy and ownership
Experience in Credit Ratings/Consulting/Advisory
Analytical Capabilities and Problem Solving
Excellent communication and decision-making skills
Highly customer-focused and result-oriented
Knowledge of new age BI and data visualization tools like Tableau and Power BI
Ability to have strong relationship with Sales and other corporate functions to achieve India objectives
Ready to Travel Additional Information
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