Related skills
campaign management excel english powerpoint japaneseπ Description
- Lead the Japan Account Management team and oversee strategic accounts
- Collaborate with cross-functional teams to ensure service quality
- Develop strategies to drive client satisfaction, retention, and product usage
- Educate customers and team on DV product suite and usage
- Own billing processes and guidance for complex billing situations
- Build client relationships across senior and mid-management; manage churn risk
π― Requirements
- 8+ years overall work experience
- 4+ years direct team management
- Strong command of Microsoft Excel and PowerPoint
- Experience with Ad Serving technology
- Creative trafficking, campaign management, or ad serving experience
- Strong written and verbal communication in Japanese (native-level) and English (business-level)
π Benefits
- Bonus/commission eligibility, equity
- Comprehensive benefits package
- Career growth and development opportunities
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