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customer success relationship management partner management b2b strategic partnershipsPartner Experience Manager at Dialpad
Dialpad is seeking a results-driven Partner Experience Manager to design and scale our partner ecosystem, drive collaboration with strategic partners, and ensure success across partner programs.
Responsibilities
- Develop and manage partner onboarding, enablement, and lifecycle processes.
- Collaborate with sales, marketing, and product to create joint go-to-market plans.
- Measure partner performance, track KPIs, and drive continuous improvement.
- Build strong relationships with key partners and resolve issues efficiently.
- Represent Dialpad in partner-facing activities and events.
Requirements
- Proven experience in partner management or alliance programs.
- Strong stakeholder management, communication, and negotiation skills.
- Ability to work cross-functionally in a fast-paced environment.
- Experience with CRM systems and partner metrics is a plus.
About Dialpad
Dialpad is a leading provider of cloud communications and collaboration solutions, helping teams communicate from anywhere.
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