Senior Analyst, Planning & Analytics

Deliveroo

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

This role is Hybrid and will be based out of our HQ office near London Bridge and your home.

The Team

The Growth, Strategy & Analytics team reports into Deliveroo’s COO organisation and our mission is to establish Deliveroo as the first-choice on-demand grocery and retail platform for customers across all of our markets. 

The Planning & Analytics team sits within the Growth, Strategy & Analytics team and is responsible for powering the business with data, insights, and analysis that will improve all three sides of the marketplace - the team optimises for customer outcomes, reduced cost and improved efficiency. 

The Role

Deliveroo is hiring a Senior Analyst to join the New Verticals Planning & Analytics Team based in our London HQ, reporting to the Senior Manager, Planning & Analytics. This role is largely project-based; starting from initial strategic questions, the role involves working through data to provide insights to drive decision-making at a global level with senior stakeholders. 

There is also a day-to-day element working on forecasting and replenishment for a collection of HOP sites globally. As such the role is a great balance between high-impact strategic questions as well as seeing the day-to-day impact of the work. 

We are seeking an experienced analyst who has a problem solving mindset, a strong skill set for data analysis and is naturally curious about the three sides of our marketplace. The role offers significant opportunity to learn and deliver large impact as part of a dynamic and fast growing team at Deliveroo. The culture within the team is informal, fast-paced and entrepreneurial. Given the growth of the business and the senior stakeholder exposure, progression in the team can be fast.

Success in this role will require development of effective working relationships across Deliveroo; particularly the link with the international markets, as well as the Data & Science, Operations, Commercial and Finance teams.

Requirements

• 1-3 years experience in an analytical role (data analytics, forecasting or planning) in a related industry; experience in logistics, e-commerce or a customer-obsessed business a plus
• Proficient in Excel and SQL, scripting languages eg Python/ R a plus, familiarity with using BI software (Tableau, Looker or similar)
• Strong presentation skills and an ability to communicate complex findings to non-technical audiences in a clear, simple way, both written and verbally
• Hands-on mentality and are willing to get your hands dirty with a scrappy entrepreneurial approach to getting work done
• Driven, hard-working and agile. 'New Verticals' (Grocery & Shopping) are growing rapidly, we are moving very fast so to scale at pace
• London-based with a minimum of three days required in the office

Why Deliveroo?

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing companies in an incredibly exciting space.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.