Channel Account Manager (LATAM and APAC) - US-Based

How You'll Make an Impact:

• Develop and execute a global channel strategy covering assigned regions;identifyand onboard new partnersas needed

• Build andmaintainsolid and productive relationships withthe Tier 1channel partners and local teamssupporting them

• Enable partners through structured onboarding, training, and access to resources.

• Coordinate regional marketing activities (e.g.,virtualand in-person events such aslocal breakfastsandwebinars) in collaboration with D2L marketing.

• Support RFP coordination, partner-led demos, and opportunity management with internal teams.

• Track partner pipeline, performance, and revenue; deliver quarterly business reviews and forecasts

• Manage partner profitability, deal registration, and discount structures to protect D2L’s margins

• Ensure operational consistency in contracts, compliance, and enablement across all regions

• Act as the internal bridge between regional sales, pre-sales, marketing, and partner organizations

• Automate tedious and repetitive work using AI tools, agents and technology solutions

• Represent D2L with professionalism and integrity across cultures and time zones

• Travel up to25%

What You'll Bring to the Role:

• 5+ years in SaaS or enterprise software sales/channel management

• Deep understanding of SaaS channel models (VAR, reseller, distributor, referral)

• Proven success building or scaling partner programs across multiple regions

• Experience in global or emerging markets, ideally with an education or technology focus

• Demonstrated ability to manage partner profitability, pipeline accountability, and enablement frameworks

• Skilled in sales enablement, partner marketing, and pipeline management

• Strong negotiation, contracting, and financial modeling capabilities

• Excellent presentation and facilitation skills; able to coach and motivate partner teams

• Experienced with CRM/PRM tools (Salesforce preferred) and partner reporting

• Professional level proficiency in Spanish as a second language is a strong asset; Portuguese a plus

• Comfortable with travel (must be able to travel globally and hold a valid passport)
  and remote collaboration across time zones (must be able to flex hours to accommodate meetings across time zones)

• Bachelor’s degree in Business
  , Marketing, or related field
  is an asset

What Sets You Apart:

• Relationship & Influence:
  You build trust easily with partners and internal teams.

• Strategic Execution:
  You combine vision with disciplined follow-through and translate goals into measurable outcomes.

• Financial Acumen:
  You balance growth with fiscal responsibility, ensuring win–win partner economics.

• Flexibility & Agility:
  You adapt to diverse markets and shifting priorities. You thrive in a global matrix environment.

• Accountability:
  You deliver results with clear ownership of partner-sourced pipeline and revenue.

• Communication:
  You are a strong cross-cultural communicator with clear, concise, persuasive communication in both English and Spanish (preferred).
  Professional level proficiency in Spanish as a second language is a strong asset; Portuguese a plus.

• Quick Learner: You bring an ‘AI first’ mindset and willingness to experiment with and learn
  new technologies
  quickly to accelerate productivity and continually level up the role.