Sr Partner Manager

Sr Partner Manager

About Customer.io

Customer.io is a modern, data driven customer messaging platform that helps teams personalize messaging at scale. We empower product, marketing and sales teams to collaborate and drive meaningful customer journeys.

About the role

We are looking for a Senior Partner Manager to lead our Americas partner program. You will own partner relationships, drive co sell motions, and partner with Sales, Marketing and Product to accelerate revenue and customer value through strategic alliances.

Responsibilities

• Build and manage a program of strategic partnerships and channel partners across the Americas.
• Identify, recruit and onboard new partners aligned with Customer.io GTM strategy.
• Develop joint business plans, sales motions and enablement materials.
• Drive partner-generated pipeline and revenue; forecast performance and report results.
• Negotiate agreements and manage contracts with partners.
• Collaborate with Product and Marketing on co marketing and joint campaigns.
• Represent Customer.io in partner meetings, executive briefings and QBRs.

Requirements

• 5+ years in partner management, business development or channel sales in B2B SaaS.
• Proven track record building partner ecosystems and achieving revenue goals.
• Strong negotiation, communication and relationship management skills.
• Ability to operate autonomously in a remote-friendly environment.
• Experience with CRM and partner management tools (eg Salesforce).

What we offer

• Competitive salary and equity package.
• Remote-friendly, flexible work options; work from anywhere in North America.
• Comprehensive benefits, generous PTO and learning budget.

Location

Remote Americas