Related skills
crm saas project management onboarding stakeholder management📋 Description
- Manage end-to-end implementation projects from presales to adoption
- Coordinate onboarding and ensure on-time delivery (60–120 days)
- Ensure smooth handover from Sales to Customer Success and flag risks
- Keep CRM and internal systems up to date; share progress updates
- Capture insights to improve onboarding and post-implementation experience
- Provide customer support to resolve issues and improve response times
🎯 Requirements
- 3+ years in software implementation or project management (SaaS)
- CRM and project management tools experience
- Proven track record delivering complex software implementations
- Strong communication, stakeholder management, and presentation skills
- Technical aptitude to learn new tech; comfortable in global/time-zone teams
- Fluent in English and Portuguese; Spanish is a plus; mining industry a bonus
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