Added
2 days ago
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Full time
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Related skills
iot scada mqtt ignition predictive maintenance📋 Description
- Serve as trusted advisor; build deep customer relationships.
- Define success metrics and ROI for predictive maintenance.
- Deliver demos and training; enable Asset Intelligence adoption.
- Collaborate with Sales, Support, Product, and Engineering.
- Monitor health and mitigate churn using telemetry data.
- Be the voice of the customer; provide feedback to Product/Engineering.
🎯 Requirements
- 4+ years in Customer Success or similar B2B SaaS role.
- Industrial maintenance familiarity; IoT sensors, SCADA/PLC, Ignition, MQTT.
- Translate technical concepts into business value; explain data-to-ROI.
- Strong communication; able to lead trainings for technical and non-technical audiences.
- Analytical mindset; track adoption, usage, and ROI to drive action.
- Comfortable in fast-paced, cross-team environments.
🎁 Benefits
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- Global, merit-based culture aligned with MaintainX values.
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