Added
less than a minute ago
Location
Type
Full time
Salary
Salary not provided
Related skills
account management data analysis customer success stakeholder management training📋 Description
- Be a strategic partner to customers, driving value, retention and growth.
- Manage a book of accounts with prioritization and success plans.
- Monitor account health using data and behavioral indicators.
- Deliver end-user training and enablement (1:1 and 1:many).
- Partner with Sales and Support to identify upsell opportunities.
🎯 Requirements
- 2+ years of Customer Success in a B2B SaaS environment.
- Proven track record of retention and growth.
- Excellent communicator and relationship builder.
- Led live product demos and training sessions.
- Analytical mindset with data-driven decisions.
- Thrives in fast-paced, evolving environments.
🎁 Benefits
- Competitive salary and equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrolment program.
- Take what you need PTO.
- Global culture with meritocracy and shared values.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Business & Management Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!