Manage a book of accounts with segmentation and prioritization.
Create and execute success plans aligned with customer objectives and value metrics.
Monitor account health using data to adapt engagement strategies.
Deliver training to drive product adoption.

🎯 Requirements

2+ years in Customer Success in a B2B SaaS company.
Proven ability to retain customers and drive growth.
Strong communicator and relationship-builder.
Led live product demos and trainings.
Analytical mindset with data-driven insights.

🎁 Benefits

Competitive salary and equity.
Healthcare, dental, and vision coverage.
401(k) / RRSP enrolment.
PTO with flexible use.
Global, meritocratic culture.

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