Customer Success Enablement Manager

📋 Description

• Define post-sales enablement strategy end-to-end.
• Design scalable programs across the customer lifecycle.
• Create role-based curricula for CS and Implementation Consultants.
• Enable onboarding, renewal readiness, and value-based conversations.
• Measure impact on retention, expansion, and time-to-value.
• Use AI-driven tools to scale coaching and enablement.

🎯 Requirements

• 3-5 yrs in CS/PS/post-sales in B2B SaaS.
• 2-4 yrs in Enablement/readying or field enablement.
• Build scalable enablement programs driving behavior change.
• Experience with mid-market and enterprise post-sales teams.
• Proficient with Salesforce, Gainsight, Gong; LMS/WorkRamp.
• CMMS or industrial SaaS exposure; Bachelor's a plus.

🎁 Benefits

• Competitive salary and meaningful equity.
• Health, dental, and vision coverage.
• 401(k) / RRSP enrollment.
• Take what you need PTO.
• Culture of meritocracy and global collaboration.