Customer Success Enablement Manager

📋 Description

• Design and deliver scalable enablement programs across the customer lifecycle.
• Establish role-based curricula for CS managers and implementation consultants.
• Partner to onboard and everboard programs that accelerate ramp time.
• Create and maintain enablement resources like playbooks, frameworks, guidelines.
• Equip CS managers with ROI storytelling and value-based conversations.
• Provide one-on-one coaching and targeted training for post-sales teams.

🎯 Requirements

• 3-5 years in CS, PS, or post-sales in B2B SaaS.
• 2-4 years in enablement, readiness, or field enablement.
• Proven ability to build scalable enablement programs driving behavior change.
• Familiar with post-sales tools: Salesforce, Gainsight, Gong.
• Experience with LMS/enablement platforms; WorkRamp a plus.
• Bachelor's degree in business, marketing, product, or related field a plus.

🎁 Benefits

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• Culture: https://crew.vc/perspectives-insights/scaling-culture-through-hyper-growth/