Customer Strategy Director

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

saas enterprise sales professional services kpis roi

📋 Description

  • Act as a strategic thought partner for enterprise customers.
  • Lead customer engagements including value discovery and prioritization.
  • Partner with customer executives and Cresta teams to align on key initiatives.
  • Own long-term strategy and blueprint for post-sales teams.
  • Lead strategic planning for SaaS products across stakeholders.
  • Influence C-suite decisions using Cresta’s AI solutions.

🎯 Requirements

  • Proven experience in strategic customer-facing role in SaaS/tech.
  • Deep understanding of business value creation, change management, or consulting.
  • Understanding of how enterprises leverage Generative AI in business.
  • Extensive experience in large-scale enterprise software implementations.
  • Experience designing and interpreting Statements of Work (SOW).
  • Strong analytical and problem-solving with ROI focus.

🎁 Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Flexible PTO to take the time you need.
  • Paid parental leave for all new parents.
  • Retirement savings plan to help you plan for the future.
  • Remote work setup budget to create a productive home office.
  • Monthly wellness and communication stipend to stay connected.
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