Related skills
customer service internal tools hipaa enrollment insurance verification📋 Description
- Connect with patients via phone, email, and chat to guide enrollment
- Conduct outbound outreach to help patients complete key prescription steps
- Coordinate between patients, providers, and insurers to resolve issues
- Assist with insurance verification, benefits coordination, and financial assistance
- Research and resolve patient issues using internal tools
- Maintain confidentiality and handle sensitive patient data per HIPAA and policy
🎯 Requirements
- High school diploma or GED; Associate/Bachelor's a plus
- Prior customer service in retail/call center or customer-facing roles a plus
- Strong communication skills (verbal and written)
- Comfortable using technology and learning new systems quickly
- Strong problem-solving skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
🎁 Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Daily onsite meal stipend
- Free shuttle service and onsite parking
- Pre-tax transit benefits
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!