Related skills
saas intercom onboarding notion excel📋 Description
- Help new customers launch with Amenitiz and feel confident using the platform.
- Train and support hoteliers, helping them become autonomous users.
- Build strong relationships with customers to boost satisfaction and retention.
- Be a reliable onboarding contact, understand needs, and help find solutions.
- Collaborate with Team Lead and teammates to ensure smooth onboarding.
- Share customer feedback to improve onboarding processes.
🎯 Requirements
- Native Spanish speaker with strong English; fluent in French/Italian/Portuguese.
- 1+ years customer-facing experience; travel-tech experience a plus.
- Enjoy helping people, explaining clearly, making topics easy to understand.
- Curious, proactive, and open to feedback.
- Empathetic, customer-oriented; adapt communication styles.
- Organized, reliable; eager to learn and grow in a team.
- Proficient in Excel; Stripe/Notion/Intercom or Zendesk a plus.
🎁 Benefits
- Competitive salary and incentives.
- Comprehensive health & wellness coverage.
- Stock options.
- Get paid whenever you want; salary access anytime.
- Flexible benefits: meals, childcare, transport, training.
- Grow with us: international team and career opportunities.
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