Related skills
intercom onboarding notion excel zendesk📋 Description
- Help new customers launch with Amenitiz and feel confident using the platform.
- Train and support hoteliers, helping them become autonomous users.
- Build strong relationships with customers and improve satisfaction and retention.
- Be a reliable onboarding contact, understanding needs and guiding solutions.
- Collaborate with your Team Lead and teammates for a smooth onboarding.
- Share feedback to help improve onboarding for new clients.
🎯 Requirements
- Native Spanish speaker with strong English; fluent in French, Italian, or Portuguese.
- 1+ years in a customer-facing role; travel tech experience is a plus.
- Enjoy helping people, explaining clearly, and making complex topics easy.
- Curious, proactive, reliable, and eager to learn in a team.
- Empathetic, customer-oriented, and able to adapt communication style.
- Proficient in Excel; experience with Stripe, Notion, Intercom or Zendesk is a plus.
🎁 Benefits
- Competitive salary with performance-based incentives.
- Comprehensive health & wellness coverage.
- Stock options and ownership in Amenitiz.
- Barcelona office with perks (fresh fruit, coffee, after-work drinks, sunny patio).
- Get paid whenever you want – salary on-demand.
- Growth opportunities in a fast-growing, international team.
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